The Growth Machine

Category: Facebook

  • Shut That Off! Or Oversharing In The Age of Personal Broadcasting

    “You have to put this into a column,” my wife insists as the ER intern is stitching her index finger. “I should write about your slicing your finger with a hand blender?,” I snarked as I filmed the procedure with my iPad. “But I think you will get points at least for delaying your self-assault…

  • Facebook Is Looking At Another Big Acquisition: It Might Buy Web Browser Opera (FB)

    Facebook Is Looking At Another Big Acquisition: It Might Buy Web Browser Opera (FB)

    Summary Opera is a web browser developed by Opera Software. It handles internet tasks like displaying websites, e-mail, managing contacts, downloading files via BitTorrent, and reading webfeeds. It was released in December of 1996…. More »

  • SCRAM! -Harnessing Social Customer Relationship Application Management

    If you’ve been following the trends recently in Social Media you are no doubt watching a new revolution taking hold; brands and retailers creating customer tools using SCRAM and reaping the benefits of the data it provides. What is SCRAM? Social Customer Relationship Application Management; the SocMe version of a web form where users “connect”…

  • Facebook Is Your New CRM

    Fool me once, shame on me. Fool me twice, punish me with telemarketer calls! Forget everything you have read about CRM needing to be a tool you install, a program that you launch, or a team of “experts” you need to hire. After watching the Facebook “fMC” webcast and the new FB tools launching, Facebook…