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Sports, Corruption & The Era of Sports Management Platforms
After much deliberation, I had to give in and write something that brings my 2 passions in life together – sports & technology. Couldn’t have found a better timing than this, the richest cricket league in the world gets hit by the worst corruption scandal in India, just when a new breed of Sports Management…
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Time for mOS – Marketing Operating System aka iOS? A Vision – Part I
I have been wanting to write up something on what I expect as the ultimate point for Marketing Automation & Innovation but I just kept procrastinating the work. But last night’s news on Oracle’s acquisition of Eloqua for a good $871 million dollar pushed me to share my dream of using an “mOS” – Marketing…
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Shut That Off! Or Oversharing In The Age of Personal Broadcasting
“You have to put this into a column,” my wife insists as the ER intern is stitching her index finger. “I should write about your slicing your finger with a hand blender?,” I snarked as I filmed the procedure with my iPad. “But I think you will get points at least for delaying your self-assault…
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Facebook Is Looking At Another Big Acquisition: It Might Buy Web Browser Opera (FB)
Summary Opera is a web browser developed by Opera Software. It handles internet tasks like displaying websites, e-mail, managing contacts, downloading files via BitTorrent, and reading webfeeds. It was released in December of 1996…. More »
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SCRAM! -Harnessing Social Customer Relationship Application Management
If you’ve been following the trends recently in Social Media you are no doubt watching a new revolution taking hold; brands and retailers creating customer tools using SCRAM and reaping the benefits of the data it provides. What is SCRAM? Social Customer Relationship Application Management; the SocMe version of a web form where users “connect”…
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Facebook Is Your New CRM
Fool me once, shame on me. Fool me twice, punish me with telemarketer calls! Forget everything you have read about CRM needing to be a tool you install, a program that you launch, or a team of “experts” you need to hire. After watching the Facebook “fMC” webcast and the new FB tools launching, Facebook…
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Google+ Beyond D’Eye
A lot has been said and written about Google+’s future, possibilities and roadmap. Is it a social networking site like Facebook, or maybe it’s like Twitter and so on. Comparing Google+ with any of the existing social platforms will be immensely undermining the potential of what Google can do with its social arm. The impact…